Challenge
We had a system built around certification. Technically, it worked well for audits, but employees could not find what they needed, and the system was not used in daily work.
We have employees who have been with DOT for many years, and it does not take much to fall back into old routines if the system does not actively support you.
At the same time, we had a clear ambition to create one system across our factories in Denmark and Sweden. In practice, our processes are the same — but the system support was different.
Solution
We started in Denmark and chose to gain experience there before transferring the system to Sweden. My Swedish colleague and I built the system together in close collaboration and allowed Swedish managers to follow the process from the beginning. That created engagement and ownership — and gave us the opportunity to make adjustments before rolling it out across both countries.
At the same time, we built an intuitive design with a process wheel in the center, where all DOT’s sub-processes are located. Below the wheel, shortcuts provide access to work environment, quality, environment, whistleblower, and occupational injuries.
Everything is set up and translated 1:1 from Danish to Swedish — and all employees now meet the same structure and interface, regardless of where they work.
The Maintenance module, in particular, has made a significant difference. Here we manage our entire annual cycle, and if a responsible employee leaves, we can easily assign a new one. This ensures that no tasks are lost along the way.
Result
IPW was a success from the start. Employees understood the idea and began requesting additional areas to be included in the system.
Where differences in practice existed, we entered into dialogue with employees to find a shared solution. This has resulted in higher data quality, stronger ownership — and one common system that reflects the way we work.
We are now multisite certified with aligned processes in Denmark and Sweden. The system supports daily operations, and tasks no longer fall through the cracks.
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One unified structure across Denmark and Sweden with aligned processes and documentation.
Front pages and intuitive design make it easy for all employees to find relevant information.
The Maintenance module manages the entire annual cycle — and tasks are reassigned automatically when roles change.
Lene Gavnholt Rasmussen, QHSE Manager
DOT A/S