Our system was previously based on certification, and while it was fantastic during audits, employees couldn’t navigate the system and find what they were searching for. With IPW, we wanted 100% focus on DOT’s internal processes, which are nearly identical from factory to factory. To facilitate the implementation, my Swedish colleague and I decided to start in Denmark, gain experience, and then transfer it to Sweden. The advantage was that all Swedish managers had access to observe, so they were committed from the start. This also allowed us to fix minor errors and make the adjustments we needed for our process and registrations.

Configured and Translated from Danish to Swedish

IPW quickly became a huge success. Everyone saw the benefit of consolidating everything in one place and wanted everything integrated into the system. Production workers, technicians, logistics – many have contributed to defining the content, making it their system. In cases where there were differences in processes across locations, we asked employees to consider standardizing them. In terms of design, my colleague and I created proposals for an intuitive homepage and menu, where employees can easily see all relevant information. Both content and design were set up 1:1 for Sweden.

Process Wheel with All Subprocesses

DOT’s system is built with a process wheel in the center, showcasing all our subprocesses. Below are shortcuts to environment and quality, occupational health and safety, whistleblower, and work injuries, and no matter where you are in the group, you see the same layout. The maintenance module, in particular, is fantastic. We use it to manage our entire annual cycle, and if an employee leaves, we can quickly replace them with a new responsible person, ensuring we never lose tasks as we might would have if they were managed elsewhere.