Challenge
MAKEEN Energy had limited experience with digital management systems and structured digital processes. Thousands of checklists were paper-based. Several subsidiaries had insufficient document control. Processes were lengthy, manual, and not meaningfully streamlined. Employees were accustomed to sending emails — and losing emails.
The organization needed a centralized system that could create structure, ensure compliance, and work consistently across countries and business units.
Solution
The journey began with implementing digital checklists for production activities. From there, the system evolved.
Audit-focused forms created control over processes, documentation, and deviations, ensuring compliance with ISO requirements across all MAKEEN entities.
More recently, IPW supported the configuration of a BI dashboard for strategy development and management reporting.
The system is centrally governed but used globally — with local dashboards adapted to individual user groups to ensure relevance and usability.
Resultat
IPW has become a versatile and robust management system that ensures consistent standardization across the organization. It is flexible, easy to onboard, and easy to use.
The need for customization has been minimal. Support from IPW has been exceptional. Despite operating from Sri Lanka, the collaboration feels seamless and close.
For the system administrator, it feels as if he has become part of the IPW team.
All employees work within the same management system under shared guidelines. Predefined ISO certification requirements are fulfilled across the entire group
The BI dashboard makes data and analytics easily accessible and provides visual insight into key performance indicators for strategy and management reporting.
Multiple language versions allow content to be displayed in a language users understand, regardless of geography — particularly valuable for compliance and safety.
Viraj Pandithasekera
Integrated Systems Manager
MAKEEN Energy, Sri Lanka