Challenge
Safety iis a core value at LINDEMANN. Not having a suitable system to manage documentation related to safety issues meant this gap had to be addressed.
Before launching our new platform, we only had a basic document management solution without search functionality. Even after introducing a more modern SharePoint solution, we still faced challenges with duplicate content.
It was also essential for us that IPW was a European provider and could guarantee that our data would be stored on a German server, in compliance with Germany’s strict data protection regulations.
Solution
Our IPW platform, ProMaS, provides a centralized and user-friendly all-in-one solution for efficient quality management.
We needed a cloud-based solution with single sign-on to streamline access. It was also crucial to avoid double maintenance of data. All data from Human Resources via Azure had to be reflected directly in the platform.
In addition, we had tight deadlines and needed the system launched within a few weeks.
After discussions and a workshop, the platform was developed in just three weeks. Internal testing and user surveys took another three weeks, meaning that only six weeks after our first conversation with IPW, we had a fully operational system.
Result
ProMaS offers centralized content management, allowing users to quickly find documents relevant to them based on predefined definitions. It is accessible on tablets and mobile devices via single sign-on.
The first module implemented focused on safety — specifically incident reporting — which is essential in our heavy industry due to the associated risks. The system makes it easy to report risk observations and ensures that corrective and preventive actions are included.
The new platform does not only handle safety: Since launch three months ago, content in the system has more than tripled, and the QEHS&S team has ambitious plans to expand functionality further in collaboration with IPW.
We have helped hundreds of customers across industries. Get in touch to learn howbusinesses like yours approach the same challenges.
Reporting includes root cause analysis and corrective actions for observations, near-misses, and incidents — accessible to all. Managers can access specific information.
Centralized content filtered according to predefined definitions. Employees quickly locate relevant documents and only see what applies to them.
IPW delivers rapid benefits and scales alongside LINDEMANN’s global growth, with seamless access on tablets and mobile devices via single sign-on.
Michael Robatzek, Director QEHS & Sustainability
Lindemann