Anticimex: "A lot has happened in a very short time. 150+ SOPs have been digitized and made available directly on the production floor – it makes a huge difference."

Challenge
When I moved from working on the production floor to joining the quality department, I quickly assumed responsibility for managing IPW. The system was already in place, but it was barely noticeable. There was a homepage, a handbook, and a few menu items – but very little actual content. And most people didn’t understand how the system could be used.

Solution
I’ve personally built out most of the system. Many SOPs have been developed by observing how we actually perform tasks on the production floor. It was a time-consuming process, but it’s ensured that our documentation always reflects how things are actually done.
 
During the process, I completed the FormBuilder course. IPW’s Summer School and their customer seminars have also been extremely valuable. It’s always inspiring to meet other users and see how they work with the system. Each time, I come away with something useful.

Result
Today, we have more than 150 SOPs – all created, built, and continuously updated in IPW. Soon, we’ll roll out iPads on the production lines, so team members can log information directly and be confident they’re working with the latest version of the SOP. Beyond SOPs, we use IPW for daily OBAs (Out of Box Audits), as well as daily and quarterly line inspections. Everything is managed through IPW. Maintenance has also been brought into the system, and we’ve set up a structure for equipment, machines, and fixtures – with clear ownership and task assignments. We’ve also built a competency matrix that ties it all together and is continuously updated by our production manager. This ensures line audits catch when someone isn’t qualified for a given task.


I dag har vi mere end 150 SOP’er, som alle er oprettet, struktureret og opdateret i IPW. Snart får vi også iPads ud på linjerne, så produktionsmedarbejderne kan registrere ting direkte og være sikre på, at de tilgår den seneste version af den SOP, de skal bruge.
Udover SOP’erne bruger vi IPW til daglige OBA’er (Out of Box Audits) samt daglige og kvartalsvise linjeinspektioner. Alt ligger i IPW. Vedligehold kører også her nu, og vi har fået struktur på udstyr, maskiner og fiksturer – med tydelig ansvarsplacering og opgaver. Derudover har vi opbygget en kompetencematrix, som binder det hele sammen, og som vores produktionschef opdaterer løbende. Dermed fanger linjeaudits automatisk, hvis der er en medarbejder, som ikke er oplært til den specifikke opgave.