Challenge
The use of BI and access to data on a daily basis have clearly created an internal expectation for new and valid information. We are currently working on receiving data every fifteen minutes instead of once a day. This will give us an almost one hundred percent live picture of what is happening.
Solution
We use IPW as our management system. All employees have access, and we use the system to collect documents and document procedures, but also to document reports on complaints, audits, and inspections.
Based on data in IPW, we have in recent years worked intensively with data analysis in PowerBI. In cases where a quick overview of the current situation is needed, we can get an accurate snapshot immediately. We can also follow the case’s development along the way and over time.
Another new initiative is the Data Warehouse. Here, we get additional validation of data and documentation of calculations, so we achieve even more complete insight.
Result
Where we previously relied on gut feeling, data now shows the facts — raw and unfiltered. This creates great transparency in reports and in our quality work in general.
Yes, there is a steep learning curve in moving from one analysis tool to another, but BI creates an incredible amount of value, so the payback period is short.
We can now cut and slice information as we wish. For a company like VIKING, that is essential.
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VIKING Life-Saving Equipment is a global market leader in safety equipment for the maritime and offshore sectors, but also for the firefighting industry. The company has 3,000+ employees spread over 85 own locations, 8 training academies, and 280+ certified service stations worldwide.
www.viking-life.dk