Challenge
For many years, Solar worked with different platforms to support ISO 9001 and 14001 — along with local methods for registering non-conformities, conducting management reviews, and planning audits.
When the company faced ISO 27001 certification and needed a new system, it became an opportunity to rethink their overall approach. It became clear that this was not just a system implementation, but the starting point for creating shared processes across Solar.
Solution
Solar decided not to copy old methods into a new platform. Instead, they created common frameworks that make sense for everyone.
It has been — and continues to be — a process of challenging habits and aligning practices across countries. Throughout the process, Solar has maintained close dialogue with IPW consultants to translate their needs into practical and usable solutions — without moving away from the standard platform.
Result
IPW enables Solar to establish a harmonized framework for ISO 9001 and 14001. In addition, Solar has achieved ISO/IEC 27001:2022 certification.
They experience the platform as intuitive and easy to use — especially the document overview — and collaboration among quality managers across countries has been strengthened.
Overall, the implementation is seen as an ongoing process, where new ways of leveraging the system continue to emerge. Employees are constantly suggesting additional elements to include in IPW.
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Global harmonization of processes and consistent compliance across the group.
Dedicated 27001 risk management form set ensuring consistent risk assessment.
Shared ownership and improved collaboration among quality managers across countries.
Solar is an international Danish sourcing and services company within electrical, plumbing, lighting, alarms, surveillance, ventilation, tools, and climate and energy solutions for installation and industrial customers.
The company has 2,900 employees across five countries — Denmark, Norway, Sweden, the Netherlands, and Poland — and a product range of more than 200,000 items.
solar.dk